Privacy Policy

Last updated: October 18, 2026

RE/MAX Royal Team Sachdeva Realty, Brokerage (“Team Sachdeva,” “we,” “us” or “our”) respects your privacy. This policy explains how we collect, use, disclose and protect personal information through TorontoHomesSale.ca and related real estate inquiries, property alerts and communications.

We handle personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and applicable requirements for commercial electronic messages under Canada’s Anti-Spam Legislation (CASL).

1. Information We Collect

Depending on how you interact with us, we may collect:

• Contact and account information: Your name, email address, telephone number, mailing address and information provided when you register or update your account.
• Real estate preferences: Preferred locations, budget, property types, buying or selling timeline, saved searches, favourite listings, showing requests and information submitted for a home evaluation.
• Communications: Inquiries, emails, text messages, feedback and notes about our conversations and the services you request.
• Website activity: IP address, browser and device information, referring pages, pages and listings viewed, visit times and interactions with website features. Where supported by our website platform, activity may be associated with your registered account.
• Service and transaction information: Information reasonably necessary to provide real estate services, fulfil a representation agreement or meet legal obligations. Additional explanations and consent requests may be provided when sensitive information is required.

We collect information directly from you, through your use of our website and, where authorized or permitted by law, from people or organizations involved in providing your requested services.

Please do not submit identification documents, banking details or other sensitive records through a general website inquiry form.

2. How We Use Your Information

We use personal information for purposes identified when it is collected, including to:

• Respond to inquiries and provide requested real estate information or home evaluations.
• Operate your account, saved searches, favourites and requested property alerts.
• Recommend relevant properties and, where permitted, follow up about listings you have saved or asked about, including whether you would like a private showing.
• Arrange appointments, showings and services related to buying, selling, leasing or investing.
• Send newsletters, market updates and other marketing communications where we have valid consent or another lawful basis.
• Maintain client relationships, communication preferences and consent records.
• Understand website usage, improve our services, maintain security, prevent misuse and meet legal or regulatory obligations.

We do not require consent to collect, use or disclose more information than is reasonably necessary to provide a requested service.

3. Consent and Your Choices

We obtain consent for the collection, use and disclosure of personal information where required by law. The form of consent depends on the information’s sensitivity, the purpose and your reasonable expectations. We seek express consent where required, including for sensitive information or uses outside those expectations.

Simply visiting this website or reading this policy does not constitute consent to receive marketing emails, text messages or telemarketing calls. Registering an account or saving a listing does not, by itself, authorize every form of marketing contact.

You may decline to provide optional information or withdraw consent, subject to legal and contractual restrictions and reasonable notice. We will explain if your choice affects a service you have requested. Withdrawing consent does not require us to delete records that we must retain by law.

4. Property Alerts, Email, Text Messages and Calls

Depending on your requests and communication preferences, we may contact you about property matches, favourite listings, showing arrangements, home evaluations or other real estate matters. Commercial electronic messages are sent only where we have valid consent or another basis permitted by CASL.

You may unsubscribe from marketing emails using the unsubscribe link provided. For marketing text messages, reply STOP, or contact us using the details below. You may also ask us to change your property alerts or stop marketing calls. Standard carrier message and data charges may apply.

We process unsubscribe requests promptly and within applicable legal deadlines, including no later than 10 business days for CASL unsubscribe requests. We may retain limited contact information on a suppression list to respect your choice. Necessary non-promotional account, security or transaction communications may continue where permitted by law.

5. Cookies, Analytics and Similar Technologies

Our website uses cookies and similar technologies to support functions such as sign-in, preferences, saved searches and website security. It also uses website analytics, including Google Analytics, to help us understand visits and improve the website. These technologies may collect online identifiers and information about your device and browsing activity.

Where advertising or remarketing technologies are enabled, they may measure advertising results or help display relevant advertisements on other services. We obtain consent where required before using non-essential tracking technologies.

You can manage or delete cookies through your browser settings and use any cookie preferences offered on the website. Blocking cookies may affect some features. Browser cookie controls do not necessarily stop all forms of information collection.

Information about Google’s practices and available controls is available at How Google uses information from sites or apps that use its services.

6. When We Share Information

We limit disclosures to information reasonably necessary for the relevant purpose. We may share information with:

• Our brokerage and team: Authorized members who need it to respond to you, manage your account or provide real estate services.
• Service providers: Website and customer relationship management providers, including Real Geeks, and providers supporting hosting, email, text messaging, cloud storage, analytics and administrative services.
• Professionals and transaction participants: Other brokerages, lawyers, lenders, mortgage brokers, inspectors or other parties where necessary for a requested service and with appropriate authorization or as permitted by law.
• Authorities and advisers: Where disclosure is required or permitted by law, including to meet regulatory obligations, respond to lawful requests or protect legal rights.

We do not sell or rent your personal information. We do not provide your contact details to unrelated businesses for their independent marketing without your consent. Service providers handling information on our behalf are required to protect it and limit its use to authorized purposes.

7. Processing Outside Canada

Some service providers may store or process personal information outside Ontario or Canada, including in the United States. Information processed in another country may be subject to that country’s laws and lawful access by its courts, law enforcement or government authorities.

We remain accountable for information transferred to service providers for processing and use appropriate contractual or other measures to protect it.

8. Security and Retention

We use reasonable administrative, technical and physical safeguards appropriate to the sensitivity of the information, including restricting access to authorized people who need it. No website, electronic transmission or storage system can be guaranteed completely secure. If a privacy breach occurs, we take steps to respond and make notifications and reports where legally required.

We retain personal information only for as long as reasonably necessary for the identified purposes and applicable legal, regulatory, contractual and recordkeeping obligations. Retention periods vary by record type. When information is no longer required, we securely destroy it or de-identify it, subject to applicable requirements.

9. Access, Corrections and Privacy Concerns

You may ask to access personal information we hold about you, obtain information about its use and disclosure, correct inaccuracies, withdraw consent or request deletion where available under applicable law.

We may verify your identity before responding and will explain any legal limitations on access or deletion. We respond within applicable legal timelines.

Please direct requests and complaints to our brokerage using the contact details below, marked Attention: Privacy Inquiry. If your concern is not resolved, you may contact the Office of the Privacy Commissioner of Canada.

10. Third-Party Websites and Services

Our website may link to third-party websites or include maps, videos, social media features or other external services. Those providers may collect information under their own privacy policies. Please review their policies before providing information or using their services.

11. Children’s Privacy

Our website and real estate services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us so we can investigate and take appropriate steps.

12. Changes to This Policy

We may update this policy to reflect changes in our services, practices or legal requirements. The revised policy will be posted here with an updated date. Where required, we will provide additional notice and obtain consent before using previously collected information for a new purpose.

13. Contact Us

RE/MAX Royal Team Sachdeva Realty, Brokerage
Attention: Privacy Inquiry
32 Deep Dene Dr, Toronto, Ontario M1C 1L7

Tom Sachdeva, Salesperson: 647-299-4529
Brokerage: 1-844-519-3311
Website: TorontoHomesSale.ca